Technology Writer • Information Designer
Is your software product not as successful as you’d like? Maybe it’s because most people don’t understand how to use it, or worse, don’t even see how useful it is. That’s where I come in. I create content that bridges the gap between your product and users – content like online help and marketing materials.
I have a unique blend of technical knowledge and broad writing experience that lets me understand your product faster, and explain it to others better.
I, for one, welcome the day that The Matrix enables instant download of knowledge to our brains. But until that day comes, I am the best interface possible between software and the people who use it.
User guides. Tutorials. How-to videos. Technical white papers. Embedded help. Web-based documentation.
Product messaging. Marketing collateral. Software demos. Contributed articles. Corporate communications.
Large document design and organization. Wireframes. Navigation and search design. Content usability.
Publishing systems. Web content delivery. Wikis, blogs, and CMS systems. Content workflow. Knowledge management.