Large Web Site Build

Large Web Site Build

Foglight eDocs Documentation Web Site Award-winning web site that provides a large quantity of product documentation to customers. See Information Architecture Project for the design and project management part of the effort. Foglight eDocs was built with standard, freely available web technologies and does not require a database or content management system. Navigation pages group the content by product and release. Landing pages present the available content using jQuery UI accordion components. Navigation and landing pages are built and updated manually, with the user guides generated using a tool called WebWorks ePublisher. I built tools and scripting to automate as much of the regeneration and updating of the site content as possible. Tools and Technologies Used: Apache and IIS HTTP servers, HTML, PHP, JavaScript, Blueprint CSS jQuery, jQuery UI, XSLT Google Site Search, Google Mini Notepad++, Microsoft Expression Studio Subversion SVN, Adobe FrameMaker, Quadralay WebWorks ePublisher, Jenkis continuous integration, FileZilla FTP View...
Information Architecture

Information Architecture

Foglight eDocs Information Architecture This was a project to design, build, update, and manage a content-heavy web site to provide product documentation to customers. The design goal was to make the content easy to search and navigate. The starting content consisted of a large quantity of PDF and HTML documents. When I joined the team, I realized that the project did not have full buy-in from senior management. So I started by designing and producing an internal prototype site using freely available web components. After launching the site I evangelized the site internally, keeping it updated and blogging about it. Internal stakeholders were soon on board, and we had the go-ahead to produce the real site, and also some valuable feedback for improvements. The full site was then designed and built, using Agile methods to continually iterate and control the scope of the effort. I created wireframes using Balsamiq, and produced design videos for senior management. The main information architecture challenge was how to present the content so that it would be easier to navigate and use. The solution was to provide a “landing page” for each product release, which organized the content in a task-oriented manner, rather than by functionality. The jQuery UI accordion component was used to make the group contents easier to scan and digest. We also decided to implement a Google-based search solution, because we found users often wanted to simply search for information. Other features were implemented including a mechanism for switching between versions and for subscribing to site updates. The site was designed to be built quickly using off-the-shelf web components and existing...
B2B Software Brochure

B2B Software Brochure

Java EE APM Solutions Brochure Here is a high-level brochure I wrote for a commercial Java EE (then called J2EE) enterprise software product suite. We had several products that helped corporate IT developers build, deploy, and manage their business applications, and this brochure presents all of them in one high-level brochure. The main challenge was to describe these highly complex and technical products very briefly but also clearly articulate the benefits. The other challenge was to develop messaging about how these products are part of the larger IT application workflow. Tools Used: Microsoft Word View...
Product Datasheet

Product Datasheet

Spotlight on WebLogic Server 1.0 Datasheet This is a product datasheet I wrote for a commercial J2EE software product. It had a tough job: it had to be “technical”, providing information like platform support and key features, but it also had to present the unique value proposition in a concise but compelling manner for an audience that may not be very technical (high level IT managers). This type of product makes achieving this uniquely challenging. Tools Used: Microsoft Word View...
Software Case Study

Software Case Study

JProbe Case Study (HBO) This is a customer-facing case study I wrote for a commercial Java software development product called JProbe. The piece told the story of how one customer, HBO, solved a performance issue with one of their business applications using our product. Pieces like these were valuable because they provided a real-world example showing the value of the product. The challenge with these pieces is getting the customer to agree to be profiled, and then getting their story within their time constraints. Tools Used: Microsoft Word View...